Family account adress

[user-removed]

I received a email saying that my adress couldn't be checked so I couldn't be at my family group, but a really live with my brother whose is the main account administrator of de family.

[MonicaM_Bogota]

Hi @user-removed!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.