Family account within a divorce

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Family account within a divorce

vince04
Visitor

Hi,

 

I wanted to use a family account for me and my kids but they are not living in my house because of a divorce. Is this even possible when the description is telling me, that all persons must live under the same address?

 

regards,

Ralf

1 Reply

Re: Family account within a divorce

Rock Star 22
Rock Star 22

Hey @vince04, thanks for reaching out to the Community!

I understand. 

In order for Premium Family to work with members on your plan, they'll need to reside at the same physical address as the owner (at the time of signup) If they sign up at your house, and go to a different area, Premium Family will still work for them. There is some more info on this here.

 

I hope this helps.

Billy-JRock Star 22
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