Family account

[Nicolle1]

Hi there,

I've converted my account to a family account today. I've invited my husband (till now: free Spotify account) as a Spotify family member. When he tries to accept the invitation, he gets the following error:
"We couldn't add your account to Premium Familiy because your account must be opened in the same countriy as the account of the Premium Family owner."

This is not true: Both accounts are Irish accounts - both accounts show "IE" (Ireland) account types in the account profile.

What can we do to solve this issue?

Thank you.

[pattont]

same issue - waiting to hear back from Spotify on this.

[Nicolle1 · Accepted solution]

I got it!!!
Go to your profile (the main profile from the family) and change something. I updated my phone number.... But you can change your email or something like that.
After just try again.... It worked for me!!