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Family accounts function differently

Family accounts function differently

I just signed up for the family plan today and we are having some issues with the add on account having premium features. For example, his account still plays commercials, and the PS4 Spotify doesn't acknowledge the upgrade at all. I am trying not to get frustrated, but I expected it to be a bit more user friendly. Any advice or suggestions?
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Have you invited your brother's account to a Family slot in your Family settings? Have you logged out and logged back in?

 

Hope we can help!

- Brian


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