Family adress issue

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Re: Family adress issue

Casual Listener

Thanks Defa.

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Re: Family adress issue

Rock Star 11
Rock Star 11

Hey @narvaezurrutia!

 

You are most welcome 🙂

 

Let me know if I can be of any help in the future!

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Family adress issue

Rock Star 11
Rock Star 11

Hey @gil_huesitos!

 

Thank you for marking my post as a solution, I am glad to of been of some help 🙂

 

Do let me know if you have any further quesitons in the future!

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Family adress issue

Newbie
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Solution!

Re: Family adress issue

Newbie

I wrote a mail to spotify support and they liberate my email to create a new profile,then they put my playlists in to my new profile. After all I purchase my family plan with a new adress.

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Re: Family adress issue

Newbie

I'm having the same problem, i canceld my account and created a new one, put the adress again, my brother copied letter by letter and it stills say the can't confirm our adress is the same... 

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Re: Family adress issue

Newbie

I have a simple question with a picture 🙂

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Re: Family adress issue

Newbie

Hello, I have the same problem. My family has been using Spotify Premium family plan and then got all disconected. We have sent the invitations but we cant enter our accounts because the "adress is not the same". Is there a way to be able to get back to notmal without having to cancel all the accounts and making new ones? 

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Re: Family adress issue

Newbie

"I am afraid it is not possible to view the current address for Spotify Family on your accounts."

I'm not able to invite my family since I'm not able to see if there is a typo in my adress?

This is bull**bleep** and ist sucks.

Do you want me to change to Deezer?

 

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Re: Family adress issue

Casual Listener

Possibly the worst reply that could ever be! You won't give the "exact" info that we wrote, not accepting very close ones, but suggesting to open new account because you want it that way..

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