Family adress issue

[Umutayb]

I have been trying to register my family to my family subscription for two weeks now, because i cannot remember the EXACT info ive entered, it keeps refusing invitations. I am the only one in my family subscription and that kind of makes it pointless to have it. I have tried contacting supprot so many times yet they have NEVER returned and its getting frustrating how careless your company is. 

[gokalpon]

Ofcourse that comment goes for spotify team to see. but i couldnt even writte this under that comment, sorry about that

[wpadde]

What is the problem?

This has nothing to do about that Spotify cant see the registration adress.

This is just because they dont WANT us to add more users.

Im a father of 3 kids and I have used spotify as long as I can remember.

Im paying for a family account.

What is the difference between creating a new account and pay for that one OR Spotify add so i can see my registrated adress and manage that information myself?
IM PAYING FOR THE ACCOUNT!!!!!!

This only makes me mad, WHY should EVERYONE spend a time creating a new accounts just because Spotify cant help with the registrated adress?

ADD THE ADRESS FEILD SO ITS EDITABLE !!!

[tinaSan]

That's really a big mess.

We really loved spotify (Mom, Dad & 2 Kids). We all have our Playlists.

We payed for many months.

And now - just been cancelled!

Tried to get it normal again with the invitation links - didn't work 😕

Now we really have to think about an alternative.

bad bad