Spotify Community

bworthy89 · ‎2017-03-25

I have a family subscription. But for some reason, when my family goes to verify thier accounts, and they ask for my info, such as address and zipcode, it tells them that its wrong. I have verified more than once that my info is correct.

Robert_W · ‎2017-03-25

Hey bworthy89,

Welcome to the forums!

For help with that please contact spotify support @SpotifyCares on Twitter or Facebook. If you do not have Facebook or Twitter please use this contact form.

Robert_WRock Star 11

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Family cant verify their accounts

Family cant verify their accounts

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