Family member can't join my subscription, both accounts show as owner

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Family member can't join my subscription, both accounts show as owner

sevans917
Regular

I converted a premium to family plan, then sent invite from my macbook to my wife. (was not premium). She accepted on her macbook. (she also has a profile on my macbook that she accesses my spotify account on). When she clicks the invite, she's taken to the subscription page where it indicates "YOU" are the owner,  meaning she's the owner, and yet her invite is pending. Logged out of all devices, but no change. ???

 

 

Country: US

 

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Re: Family member can't join my subscription, both accounts show as owner

midnight_8
Gig Goer

Hello!

Try to log out from all your Spotify connections, then visit your account settings and cancel your wifes invitation, then create a new one invite. This maybe fix your problem.

Please let me know, and if this solved your problem, please mark it as solved!

Kind Regards,

Papadouris Charalambos

1 Reply
Solution!

Re: Family member can't join my subscription, both accounts show as owner

midnight_8
Gig Goer

Hello!

Try to log out from all your Spotify connections, then visit your account settings and cancel your wifes invitation, then create a new one invite. This maybe fix your problem.

Please let me know, and if this solved your problem, please mark it as solved!

Kind Regards,

Papadouris Charalambos

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