Family package

[A01222340]

The description for the family package says that it is only for people living in the same place, what does this mean? Lets say, for example a friend and I buy this option, we both live in the same place but use spotify in different places, is there an inconvinient?

[feelikeastrangr]

Hi there @A01222340, that definitely shouldn't be happening! Don't worry though, Spotify can fix this for you if you contact them through the online contact form. If you receive an automated reply directing you back to the community, just reply to it! You guys should definitely hear from someone within 24-48 hours.

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