Family plan activation timeline

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Family plan activation timeline

Goober515602
Newbie

I swtiched to the family plan today.  I then tried to log in with muliple devices but it would not allow me to do this.  Do I need to wait till my renewal date for the family plan to work?  I received a message saying I would be charged the new family rate 2/4 apparently which is when my monthly payment is due

 

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Re: Family plan activation timeline

Community Manager
Community Manager

Hey @Goober515602,

 

Thanks for reaching out. 

 

It sounds like there's been some confusion. The Family plan allows you to add up to 5 other accounts to your subscription plan. Your own account will still only be able to play on one device at a time. 

 

We hope this clears things up. If you'd like to find out more, we have some info on our support site

 

Thanks!


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