Family plan activation timeline

Family plan activation timeline


I swtiched to the family plan today.  I then tried to log in with muliple devices but it would not allow me to do this.  Do I need to wait till my renewal date for the family plan to work?  I received a message saying I would be charged the new family rate 2/4 apparently which is when my monthly payment is due


1 Reply


Hey @Goober515602,


Thanks for reaching out. 


It sounds like there's been some confusion. The Family plan allows you to add up to 5 other accounts to your subscription plan. Your own account will still only be able to play on one device at a time. 


We hope this clears things up. If you'd like to find out more, we have some info on our support site



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