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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hi there!
Do you guys have the same billing details in your account? Primarily, it's going to be looking for the same address.
I'm not sure. That should take care of it for you.
I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.
If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.
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