Family plan not letting me confirm my GF

[Drakox]

I started a family plan with my GF around a month ans some days or weeks ago.

We've tried to verify the address on her account and nothing we do helps.

Now as info, I was recently hospitalized and we were not connecting from the same router as we have at home, obviously, and I don't know if this affects how are the location of de devices or accounts are located or confirmed,

There needs to be either a more flexible system or an easier way to confirm addresses, this is beyond frustrating and I rather not pay money if we're going to be having so much trouble to make soemthing as easy as confirm an address

[Aegan]

First the obvious question. You do live in the same address? Otherwise it won't work (as far as I know). Beyond that it doesn't matter where you are since you both have your own accounts.