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Family plan problems."Mark this box if you want to continue"

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Family plan problems."Mark this box if you want to continue"

I recently upgraded my spotify premium to spotify family for obvious reasons. Whilst confirming that all members of the family lives on the same address, I had to "mark this box in order to proceed", but the "box" is nowhere to be found. How should I proceed in order to continue? 

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Marked as solution

Yepp but someone fixed the problem now i think!!!

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telia.PNG
4 Replies

Hey there,

 

can you try a different browser and see if the checkbox is still invisible?

Looks like we are several people having the exact same problem!

http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Telia-Family-account-malfuctioning/t...

 

 

Marked as solution

Yepp but someone fixed the problem now i think!!!

telia.PNG

Yupp. Just tried and now the check box is visible 🙂

 

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