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Family subscribed then came back to single premium. How will it be billed?

Family subscribed then came back to single premium. How will it be billed?

Hi,

I am a long-time Premium user. My billing day is the 5th every month. Today, January the 4th,  I suscribed toto Family but then realized it would not be possible for us to benefit and decided to cancel it after 15 minutes and come back to premium single. When getting back to single, Spotify It tells me that on the 5th of February I'll be charged 9.99 euros, but what about January?

Thanks for your help

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2 Replies

Hi @nitrato!

 

Since you subscribed to Premium for Family on January, it might be possible that you already paid for this month's subscription. 

 

If you have any specific questions about your Premium subscription, we'd recommend you get in touch with us via this contact form.

 
You can also find us on Facebook or Twitter.
 
Give us a shout, we'll be happy to help.

 

Thanks, I'll use that. Yes, actually I've been billed for a whole month of "Family use. I wonder if I migth be refunded for those extra 5 euros.. 

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