Family subscription woes

[pokechump]

Hello, I had my little brother on a family subscription with my husband, sister and me. He didn't confirm for a while, and now when he tries to confirm, it won't allow him to sign up on my subscription. I removed him from the subscription and then re-added him and it still wouldn't work. Please help.

[Bittencourt]

Hi, @pokechump!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and the email address of the person you'd like to invite to your plan.

You can also use our Contact Form to get email support

Don't hesitate to drop us a message if you need us again.