Family subscription

[eirikbo]

Hi,

I changed my Premium subscription to Family. 

All worked well for me to invite my wife and daughter, but when I did the same with my son, I just get an "error code 404", or that he`s email already excists. I have never registered his email to Spotify, but tried through his facebook account. Anyhow, that never worked out.

Anyway, now I can`t get any further.

Can anyone help me?

Thanks! 🙂

[kbrooksc]

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.