Favorite Artists issue

[lotm]

Device

PC

Operating System

(Windows 7, latest Crome browser)

My Question or Issue

Hello.

I experience the following issue in Web player regularly. When I open some Artist page from another artist's page (from Related Artists tab) and that is my favorite artist (saved to My Library) - it is not checked as favorite (i.e. heart icon is empty instead of white-colored). But if I go to some Album page and then go back to Artist page - it is checked as favorite (as it should be)!

Every time I experience it I think that my settings was erased and I must save this artist to my library again and again. It's frustrating and looks buggy.

Have someone faced the same issue? Can it be fixed? Should I post this text somewhere on a bugtracker or something?
Thanks for reading.

P.S. Here is my screencast. There are only my favorite (saved) artists, so they all should be marked with (heart) icon.

[OneByBoo]

Hey there,

Thanks for reaching out to the community !

Please check out  this help guide, "Storage Information", as there are small steps you can take to refresh your system, just like clearing a web browser history 😃

In addition and as a further step, if after trying the suggested you're still having the same issue i'd reccommend reinstalling the Spotify app as it promises you get the latest and most updated version and might solve this issue as well.

Let me know how it goes 😃

[lotm]

Thank you for quick answer.

The link above does not fit, because it is about native apps while I'm talking about Web player.

I believe this is not about browser cash or something. I tried to clear browser cash, it did not help me. It is an application flaw.

I made a little investigations and here is what I found:

1. when the user opens SIMILAR ARTISTS page and goes to some ARTIST PAGE browser does NOT make any request to the following API:

https://api.spotify.com/v1/me/following/contains?type=artist&ids={id}

2. when the user opens some ALBUM PAGE from here, browser does make a request to the following API:

https://api.spotify.com/v1/me/albums/contains?ids={id}

3. when the user goes back to the ARTIST PAGE from the ALBUM PAGE, browser does make a request to the API:

https://api.spotify.com/v1/me/following/contains?type=artist&ids={id}

So.. All you need to fix this issue is to add one request on step 1, when the user opens an ARTIST PAGE. I made 80% of work for you 😄
All you need is to add a line of code.

[lotm]

Are there Spotify developers or QA specialists? Need your help to fix it