Fido promotion code given to me by Fido does not work

[imanboom]

Hi 

I have been given promo codes by Fido. When I enter them in. They don't work. I have got multiple new codes by they don't work. 

Here is the link:

https://www.spotify.com/ca-en/redeem/prepaid/

Please help on what I need to do 

[Maxim]

Hey @imanboom,

Thanks for reaching out.

Can you try using a different browser or an incognito window to see if it helps?

Also, to redeem a code in your account, it must be Free or have a subscription directly with Spotify. If you have a third party subscription like with your service provider, the code won't work.