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How do i redeem my 2 years free from my new fido plan?.. My code wont work, and fido has sent me another. Am i trying to redeem it in the wrong place?.. Ive been going to the premium upgrade section and then when it asks for credit card information i switch my payment method to "use a code" and it keeps telling me the code isnt valid. Any help would be great.
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Hey @Joemccombe81, Welcome to the community! πŸ™‚

 

You should be able to enter the code here

 

Does this work?

 

If not could you please ask fido where you need to enter the code?

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Marked as solution

Hey @Joemccombe81, Welcome to the community! πŸ™‚

 

You should be able to enter the code here

 

Does this work?

 

If not could you please ask fido where you need to enter the code?

It worked you rock πŸ™‚ kudo and answer accepted

I also have this problem and requested a code this morning but it still doesnt work. Any other suggestions?

Hey @ln5

 

I suggest you contact Fido to help you as the issue is on their end if the code does not work.

Unfortunately, this didn't work for me. 😒

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