Help Wizard

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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Find out about connected devices

Find out about connected devices

I see this device being used and I'm not sure where it is.  I wonder if I can find out the IP address it is coming in from?  I tried to logout of all devices but it keeps telling me the "form has expired".

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Hi, I have only just realised that there's a random laptop logged in to my spotify it possible to delete all devices, even if it means resetting my passwords, then I can have the sole use of my Spotify account? It's just a bit worrying finding out that there's an unknown device gaining access to my spotify. I've already tried remotely logging off all devices and resetting my password. Please help!

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