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Finding my other account

Finding my other account

Plan

Free/Premium

Country

 

Deviceaccounts

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have set up a family account which everyone is now enjoying (not this account) - except me.  I changed from an Iphone to android and now cannot remember how I set up the family account.  The one I can log into is an old one and isn't premium.  Pease help!  Thanks. Kate

Reply
1 Reply

Hi @user-removed, 

Thank you for reaching out here in the Community!

For some helpful steps regarding lost accounts, I'd recommend checking this support article. Make sure to try out all the options provided there. 

 

I hope it helps!

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