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First my account gets stolen and now you guys changed my account.

First my account gets stolen and now you guys changed my account.

 

My Question or Issue

 

Recently, my account got hacked and my email and password were changed. Now, all of sudden my premium account has been switched to free even though I paid for the full month. It’s impossible to get anyone to help on trips stupid service. I’m so over this company. I need to speak with someone and you can’t get anyone. All this money that Spotify makes and I can’t get help. I need this fixed! 

Reply
1 Reply

Hey @danielrivera16.

 

Thanks for getting in touch!

 

If you are sure that you are logging in on the right account but there is no Premium, head over here where you can resubscribe. It will only take a minute.

 

Let us know if it doesn't work or if you have further questions. We'll be happy to help.

 

Have a nice day!

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