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Fix this account

Fix this account

I have Spotify premium but for some reason Spotify logged me out and now says I only have free Spotify but that's not right! I want this fixed ASAP
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4 Replies

Hey @user-removed

 

There is currently an issue with logging in. I think the problem you are having is related to what is currently going on.

 

Spotify is currently looking into this and hopefully it will be fixed soon.

 

Thank you for your patience. 

MattSudaSpotify Star
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Hey @user-removed

 

The log in issue should be fixed now.

 

Can you login to your account page to check what is says? It should show you the status of your premium.

 

https://www.spotify.com/account/overview/

MattSudaSpotify Star
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It still is not fixed !! My account still says Spotify free . And all my music was deleted

Hey @user-removed

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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