Forgot Password For Spotify- Email registered to an old email account that I cant access

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Forgot Password For Spotify- Email registered to an old email account that I cant access

Kayla_Shriver
Newbie

Hi,

I do not know my password to login to Spotify and to create a new password it is sending the renew password process to an old email that i no longer have access to. What are my options?

 

Thank you, 

 

Kayla  

1 Reply

Re: Forgot Password For Spotify- Email registered to an old email account that I cant access

Rock Star 7
Rock Star 7

It looks like no one got back to you, but in case someone else has this question, here's the answer:

 

In this case, I'd recommend getting in touch with the Spotify support team using the anonymous online contact formThe Spotify support team will be able to take a look at your issue, and you'll hear from them shortly.

 

Make sure you are logged out of any Spotify account in your browser when using the anonymous contact form so that the username and custom email field will show up. Please ensure that you enter an email which you still have access to.

 

Have a great day :)

NoahRock Star 7
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