Forgot Password and Email

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Forgot Password and Email

JT_Alt
Casual Listener

My Question:

 

Hello,

 

i recently have a probleme i forgot my Email and Password (i think) and i don't know how to look it up. And for luck I'm still loged in my phone so i can hear atlease somwhere a litle music so yeah can somone help me?

 

LG JT (Alt)

 

Plan

Premium

Country

Germany

Device

Where I'm still loged in: Samsung Galaxy 9+

Where i want to log in: Laptop Model: Lenovo Legion Y520

CPU: Intel Core I7-7700HQ (2.80GHz)

GPU: NVIDIA GeForce GTX 1050 Ti2 GB

Memory: Ramaxel 16.0GB

 

Operating System

Android 8.0, Windows 10

 

Side Note:

 

This is only a ALT in problemes

4 Replies

Re: Forgot Password and Email

Rock Star 22
Rock Star 22

Hey @JT_Alt, and welcome to the community.

Hope you're doing great! 

 

If you're unsure of the correct account, could you try finding your account using this support article? Once you've found your account, just let me know :) 

Billy-JRock Star 22
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Note: I'm not a Spotify employee.

Re: Forgot Password and Email

JT_Alt
Casual Listener

Hello there @Billy-J ,

 

Yes Yes i know my AC Name it is JT but i cant reset my password because i dont remember the Email and i have quite a lot of Emails i think i have 10 Email AC's or more so I'm not sure what AC but i checked most of my AC's but still didnt found it and at the Suport site you shared with me wasnt there anything either i just need to know a way to find out a way how to find out the Email that i can reset my password and as proof that i own the AC i could atach a screenshot where I'm still loged in 

 

LG JT (This is only a ALT!)

Re: Forgot Password and Email

Rock Star 22
Rock Star 22

Hey @JT_Alt.

 

Thanks for the reply! 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. 

 

Have a nice day :)

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Forgot Password and Email

JT_Alt
Casual Listener

Hello there @Billy-J,

 

Sure ill do it i think i dont have a ohter choise Have a nice night Bye

 

LG JT (only a ALT)

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