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Forgot email address associated with premium account. Still being

Forgot email address associated with premium account. Still being

Our company has a premium account that we are being billed for, but we don't know what email it is associated with to reset the password (we are currently logged out). We would happily set up a new premium account, but need to figure out the old account so we can cancel that premium subscription.
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1 Reply

Hey!

 

Since this is a Premium account, our Support team should be able to track it down if you have the payment info at hand. They'll then be able to assist with changing the email address.

 

Best to reach out to them over on twitter or by sending them a message as mentioned here.

 

Let us know if we can be of any further assistance.

ElenaModerator
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