Forgot my username and email

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Forgot my username and email

seaoux
Casual Listener

 

Plan

Premium

Country

 United States

Device

iPhone 7+

 

My Question or Issue

 

Hi, I tried emailing but I got an email back directing me here.

So, basically, I got logged out of Spotify and I don’t remember the email or the username associating it. I’ve tried all the emails I remember creating but none of them worked and I am very frustrated and distraught.

I am on my mom’s family plan. I can give you her email too. If you could tell me the email(s) associated with that family plan, that would be amazing.

You can even email her and she will confirm the situation.

If you can help me, thank you so much and email me privately so I can give you her email.

 

2 Replies

jsannn
Community Legend

Hi @seaoux

If your mom is the family account owner just tell her to visit this address: https://www.spotify.com/family/overview and click on your name there. It will show the email address you used to register in Spotify just under your name.

Hope this helps.

seaoux
Casual Listener
Thank you, I’m sure it would’ve helped but I just realized my mom no longer has Spotify premium so there’s probably no other way to get my account back unfortunately
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