Samsung Galaxy A3 2016
My Question or Issue:
i've used my Facebook account to register for Spotify and log in but closed my Facebook account about a year ago. I also closed the attached e-mail account shortly after so i can't use that to get my login information.
I'd be happy to provide any necessary information to get back into my account.
Thanks for reading and i hope we can work this out.
with best regards
Solved! Go to Solution.
In this case, I'd recommend getting in touch with the Spotify support team using the anonymous online contact form. The support team will be able to take a look at your issue, and you'll hear from them shortly.
Make sure you are logged out of any Spotify account in your browser when using the anonymous contact form so that the username and custom email field will show up. This is important so that you can enter the information of the account you are having trouble with.
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Let me know if you have any questions. Have a great day :)