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Free 2 months premium subscription

Free 2 months premium subscription

I paid for premium since you advertised that we will have free 2 month if we register before December 30 or 31st of 2014. How come it states on my subscription that my account will be renewed on 2015-01-28 and will be charged $3.99? What happened to my free 2 months?

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1 Reply

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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