Announcements
Current information of our Google Nest Mini Offer can be found here.

Free Spotify account hacked

Reply
Highlighted

Free Spotify account hacked

user-removed
Not applicable

 

Plan

Free

Country

 US

Device

(Samsung Galaxy 9)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question 

My main spotify account has been hacked, my password has been changed, ive been logged out of all devices. I do not have it connected to facebook. Ive tried the password reset and it says theres no account with the email for my main account. Ive also tried my username Herokeeper and it no longer exist as well. The option to regain control of the account that comes up before sending the password reset email also does not work, as the link expires instantly,even if i copy and paste to a incognito tab. Please help I havent made any progress with this for 2 hours.

1 Reply
Highlighted

Re: Free Spotify account hacked

Rock Star 18
Rock Star 18

Hey there @user-removed,

thanks for posting in the community !

 

Sorry to hear your having this issue.

You can always use the steps provides on this help guide on taken over accounts.

 

It also contains a contact us form, which in this case i suggest using as the account must be checked by support to provide you with an answer.

 

I always around if you need anything else 😃

OneByBooRock Star 18
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS