Free account is added to family premium,but it is not free of commercials and still indicating free

[PeterThea]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Jose_M]

Hello @PeterThea!

Thanks for reaching out. It sounds like your account wasn't added correctly to the Premium for Family plan. Make sure to follow these steps to add the new account. Also remember to verify your address after joining the plan. Keep an eye on emails for the verification steps.

Hope this helps!