Help Wizard

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Free or Premium

Free or Premium

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Why did you charge me for the premium while I still should have had free till April??? You said it was already used. No it was not. And it seems to be impossible to contact anyone to ask.

Reply
1 Reply

Hi there @KatriRii,

thanks for reaching out to the community !

 

Please visit your account overview page to view your current subscription.

It also has all the dates and receipts of your paid months.

 

Regardless, if you wish to contact support please reach out using this "About Us" page.

 

Hope this helps.

Let me know if you have any further questions 🙂 

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