Free premium with rogers

[bl_denni]

So me and the GF got new phone plans with rogers. She signed us both up thru the my rogers account. I used my old account info I had from my spotify account that I now cancelled because of our free sub.
She is signed in and getting premium service but Ithe still says I have to upgrade to premium.

When I look in the my rogers I see myou username and phone number showing I'm set up.

Plus help I need my music

[kbrooksc]

Hey there @bl_denni!

Another user tried this below:

I decided while I waited (As I was talking to Rogers to be safe) I would check my account info. I went to edit profile and filled out my phone number, mobile phone and service provider (The last opition isn't working, at least yet for me) Within the hour my "FREE" had changed to "PREMIUM" I'm not sure if this is a fix, a fluke or what but I wanted to share in the hope maybe it might help anyone else.

You also might want to reach out directly to Rogers - Live Chat