Free spotify ad running with my account and email

[#1]

I have been receiving a lot of login attempts email from spotify. After contacting them they told me that there is a ad-based free account based on my email address. I use my account too. How to I shut down the ad.

[Maxim]

Hey there,

Thanks for coming to the Community.

Since you're already in touch with Support, it's best to continue talking to them directly, since they seem to be already aware of what the issue is 🙂