French Guiana problem

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French Guiana problem

Baptiste3
Newbie
Hi everybody,
I have been living in French Guiana for a month and a half. I have a free spotify account. I have not had any pbm until now but I got logged off l don't know how and now l can't logg in anymore, each time l try, I get the message: "spotify is currently not available in your country". Why and how can l get my account back? Hope you can help and thanks in advance
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Re: French Guiana problem

Rock Star 24
Rock Star 24

Hey @Baptiste3,

 

Since you're a Free user (Free users cannot use Spotify for more than 14 days until they change their country setting) and Spotify is not available in your country at the moment, you won't be able to change your account's country setting to French Guiana and you won't be able to access the Spotify service because of that.

 

You may be able to access Spotify using the Premium service. The requirement for that would be a french payment method (eg. Credit Card). You can upgrade to Premium on http://spoti.fi/2dXPfzf.

 

Also, make sure to enter your email address on http://spoti.fi/2frKHzL to be one of the first to know when Spotify is available in your country.

 

Hope this clears things up!

MaximRock Star 24
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