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Frequent logouts and unknown user on my account

Frequent logouts and unknown user on my account

 

Plan

Premium

Country

 USA

Device

Home Computer, LG V35Q

Operating System

Android & Windows 10

 

My Question or Issue

For the past couple of weeks, I've noticed that music that I haven't chosen to listen to or have a preference to listen to will play. For example, if I am listening to a song, my song will stop and another song will be played but on a different device that I do not know. I've also noticed that multiple playlists are being saved that I did not choose to save. To top it all off, for the past week and a half I've been signed out every day. I have to sign in every day and see my account being used not by me. 

 

I tried signing everyone off, uninstalling and installing but nothing is working. Any advice?

Reply
1 Reply

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks! 🙂

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