Help Wizard

Step 1


Friend logged in on my facebook with their spotify

Friend logged in on my facebook with their spotify

So my facebook was logged in on a friends phone,they were on spotify and clicked connect to facebook,they had no playlist,no starred songs etc..
I go to go onto my spotify and all my playlists are gone and its his spotify thats there,clicked disconnect and reconnect to facebook but nothing is working,are all my playlists gone??

1 Reply

Hey! Welcome to the community 🙂

It sounds like your accounts have been merged, you will need to get in touch with the customer services team directly using the online contact form and they will be split and restore them for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.


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