From Premium to Family - I DIDN'T CHANGE SUBSCRIPT... - The Spotify Community

From Premium to Family - I DIDN'T CHANGE SUBSCRIPTION

I changed my payment details and was succesful. When I checked, I was moved to Family subscription?? I didn't do or allow this option.

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Hey @japl,

If you’re account’s been upgraded incorrectly/without your permission i’d recommend reaching out to Spotify Support:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

They’ll be able to help and take a look at what’s happened, don’t worry. 🙂

MaximSpotify Star

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