From Premium to Family Premium

Reply

From Premium to Family Premium

AnneMF
Newbie

Plan

Premium

 

Country
Denmark

 

Device

iPhone 8

Operating System

(iOS 10.)

 

My Question or Issue

 

I've had Premium for a long time and now I want to change to Family Premium, which my sister invited me to 

The Family Premium plan starts at 10th of April but i cancelled my own Premium today March 31, because it says that I would have Premium until my next monthly payment would be due (which is normally the 11th)

Now I only have Spotify Free? I dont understand? It should be Premium until April 11. Can someone help me??

 

1 Reply

Xenia
Moderator
Moderator

Hey there @AnneMF,

 

Thanks for reaching out here and welcome to the Community!

 

If you've already joined your sister's Family plan there's no need to cancel your own Premium subscription, as all subsequent payments on your account are made by the plan’s manager.

 

Keep in mind that any remaining Premium time you had will be forfeited once you become a member of a Family plan.

 

With that said, if you canceled the subscription yesterday and your account now reverted back to Free, you can ask your sister to send you a new invite to rejoin her plan.

 

For full info on Premium Family you can check out this support page.

 

Hope this helps. Let us know if you have any other questions.

XeniaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Where words fail, music speaks." - Hans Christian Andersen
SUGGESTED POSTS