From Premium to Free account

[Marglar]

Hey, I'm trying to get my Premium account to a Free account.

But after I've selected all required, at the bottom of the page Spotify state that I have to verify my account using facebook.

There's no link showing, no redirection, no new tab....nothing!

Tried logging in on Facebook, nothing appears!

Also, I've tried switching off all add-blockers for Firefox, nothing changes.

could you please help me!?

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.