Help Wizard

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From Premium to Free account

From Premium to Free account

Hey, I'm trying to get my Premium account to a Free account.

But after I've selected all required, at the bottom of the page Spotify state that I have to verify my account using facebook.

There's no link showing, no redirection, no new tab....nothing!

Tried logging in on Facebook, nothing appears!

Also, I've tried switching off all add-blockers for Firefox, nothing changes.


could you please help me!?



1 Reply

I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.


Support usually replies within 24-48 hours.

MattSudaSpotify Star
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