From free spotify to family

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From free spotify to family

gunnlinde
Casual Listener
I had free Spotify before, but uograded to family since we were 4 in family. I Am the one that pays for it. I used the same login information in the upgrade and now I only have the free accont again with a lot of advicement on my phone. Hate that! My family can enjoy their music without... What went wrong? :weary_face:
2 Replies

Re: From free spotify to family

SergioDavid
Roadie

Hey @gunnlinde, welcome to the Community!

 

Do you see your account is Premium when you log into your Account Overview?

 

Also, were the members of your plan also reverted to Free?

 

We'll see what we can suggest once we have this info :)

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Re: From free spotify to family

gunnlinde
Casual Listener
Hey!
Thank you for helping!

My account overwiew says "family" and the other members can play music as
they like, without the adverticing.

The app says "free" accont and suggest me to upgrade to premium.

-Gunn =)
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