Hi! My account currently only shows my username and a blank display image. I'm trying to get it to show my full name by connecting my Facebook account but it's not working, and everytime I connect it and reopen the Spotify app or website (both on desktop and mobile), it says that there is no account linked. Not sure if it's glitching or what but would really like to fix it.
I read somewhere on here that if you didn't initally sign up with your Facebook account then there's no way to show your full name, even if you connect it later. I don't know if that's true, but I did have my name showing at one point but I disconnected my FB account so it stopped, so now I would like to connect it again.
Any help is appreciated - apologies if this sounded repetitive. Thanks!
Solved! Go to Solution.
Hey there @myrah1000,
thanks for posting in the community !
To get further updated info on the use of Spotify with Facebook, check out this help page.
To make sure the two are fully connected, reach privacy settings here on your account page and make sure to click on the "Process my Facebook data".
Let me know if you have any further questions 😃