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This is my friend's account that I'm using for the post.
For the past few week I have been trying and failing to log in to my own account ( which was created through facebook ), I've also changed my facebook password but still no luck with both the ''Log in with Facebook'' tab and just typing in the CORRECT credentials in the log in section. Though at the same time I can see the Spotify app in my facebook page, and I can even see my own spotify user id.
My facebook email is [snip - email]. Spotify User ID #721413837
PLEASE SOMEONE HELP
Solved! Go to Solution.
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Hey,
did your Facebook account got locked with the request to change your name to your real name? There was a huge batch of accounts locked because of violation of the real name policy at Facebook a bit more than a week ago.
But you didn't change it right away after clicking thats not my real name? Than change it now since it seems
they have a Third Party App Login lock until you change your facebook name accordingly. Was the case for me at least.
Facebook did not change their policy but many people using fake names in their Facebook Profile (for various reasons).
This is not allowed according to Facebook EULA since they explicitly ask for using your real name / identity in profiles. Thats why Facebook regulary locks accounts from user were the name seems suspicious and demand proof for that the name used is the correct one. Until this is resolved by changing your facebook name or send proof that it is really your name Facebook locks also third party authentication.
But it seems that is not the case for you. 🙂
Hey everyone, if you're still having trouble your log in details please get in touch with us via the contact form.
From their our teams can help sort this out. Thanks!
I did! But when your customer service will reply?
I sent last week
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I just want to leave one more reply, I've sent in 2 contact form under the email address ***** once from last month and one from this month, still none of anyone from spotify had broken the dead log. I assume that this issue would be left unfixed permanently. I wished for a more pleasing customer experience, and I do hope that this issue would be fixed at any point in the future
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