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Gear S3 (90A9) connected

Gear S3 (90A9) connected

Every time when I connect in my spotify account I see another device connected that I don't pass my account informations, someone has the same problem ? I don't know who is or why is connected, I disconnect all of devices from configurations site and there is it again 😞

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3 Replies

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

 

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Hello LorenXK !

Thank you for the help, but I've already disconnected all the devices from my account but immediately he reconnected, I don't understand why it is happening, I have already changed my password too and nothing changes, he is here again

Hey @Léo_Bris,

 

Sorry that it didn't work.

Please go to your account page in offline devices and tap/click on Remove All Devices.

Make sure you have checked if anyone in your house isn't tricking you.

 

Let me know how it goes 🙂

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