Announcements

Help Wizard

Step 1

NEXT STEP

Get my money back after buying by mistake

Get my money back after buying by mistake

Hello...

 

I just bought spotify premium by mistake, as I though it was a special offer....

 

Is it possible for me to get my money back? I really want them back! And does anyone know, if I need to cancel the same night I bought it to be able to get my money back?

Reply
3 Replies

Hey there @Signethude16 and welcome to the community!

 

If you want to cancel your subscription you can follow the directions here.

In order to get a refund, you'll need to get in touch with a member of the Spotify staff who can check out if you are eligible for one. To do that you can either use their Twitter handle @SpotifyCares or on Facebook as well as their contact form.

 

Hope this was helpful!

K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Thank you so much for the help, Kate! 🙂

You're welcome!

 

K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random