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Getting Charged Twice a Month

Getting Charged Twice a Month

I'm getting charged twice a month - once on the 5th and once on the 15th. I'm guessing I accidentally signed up twice, but I only know of one account. How do I stop payment on the one I'm not using?

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I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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