My uncle suscribed to Premium a few months ago. However, his account looks like a Free account... If I log into Spotifywith his credentials and look at his profile, it says "Free account". I'm attaching his credit card statement.
My uncle's username is carlodecofer
Could he be paying for other user? Based on the credit card statement (I can see an Spotify ID there), is there any way to know what username he is paying for?