Getting charged even though I am not subscribed AT ALL.

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Getting charged even though I am not subscribed AT ALL.

Newbie

I checked my bank account this morning to find a transatction for 9.99 from "POS DEBIT Spotify USA*subs www.spotify. NY".  I never signed up for any kind of premium account, and I never even gave spotify my credit card number.  This is absolutely unacceptable, I want the money refunded to my account and I want my account deleted/erased forever, I will never be using spotify again.

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Re: Getting charged even though I am not subscribed AT ALL.

Spotify
Spotify

Hey,

 

Have you contacted our payments team at all? If you haven't, can you please do so. They will be able to look into the details of it.

 

You can contact them by going to 'About Us' (above) > 'Contact Form'. They will get back to you as soon as possible.

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