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Getting constant e-mails about account password.

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Getting constant e-mails about account password.

 

 

My Question or Issue

Hi, hope I can find some help here. I created a Spotify account in 2008 and therefore my surname is my actual accountname, unfortunately this creates a huge amount of people thinking that their name is their Spotify username aswell. 
As they cannot log in to spotify the press the "Forgot password" button and it send automatically e-mail to my registered e-mail. This happens at least 3-4 times a day, what can I do to stop this bombardment. 

 

Sincerely

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Accepted Solutions
Marked as solution

Hello @Sirahpil,

 

Sorry to hear you're having trouble with this. Maybe you can try to mark it as spam in your e-mail account. Most of the e-mail providers (gmail, hotmail...) have this option. That way you can stop getting e-mails from that e-mail address.

 

Hope this helps, I'll be here to help 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hello @Sirahpil,

 

Sorry to hear you're having trouble with this. Maybe you can try to mark it as spam in your e-mail account. Most of the e-mail providers (gmail, hotmail...) have this option. That way you can stop getting e-mails from that e-mail address.

 

Hope this helps, I'll be here to help 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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