Gift Card Redeemed to Wrong Account

[orlavdz]

Hope someone can help me. I wanted to get my dad a 12 month subscription but also create an account for him so I can have all his music setup for him for Christmas Day.

So not to give the game away, I used my own email address as the recipient. (Not the same address as the one my own Spotify account is connected to).

I logged into this email account and redeemed the gift. But it was automatically added to my own Spotify account because I was signed into that account on this device. 

So I need to transfer the 12 month subscription to the new account I've setup for my dad.

I can't figure out how to contact someone in Spotify directly as I assume this is something that they will need to do.

Can someone help?

Thanks and Merry Christmas!

Orla

[JuanSebastian]

Hey @orlavdz!

In this case, we'd recommend you get in touch with us via this contact form.

You can also find us on Facebook or Twitter.

Give us a shout, we'll be happy to help.